Useful Conversations

Communication that counts

Consultancy and Solution Focused Training Services


Greg provides consultancies on a short and longer-term basis for organisations wishing to change and improve their efficiency and effectiveness in a variety of areas including:

  • Contact with Service Users

    Developing ways to increase levels of engagement and personalisation of service whilst reducing waiting lists and average number of contacts to achieve agreed outcomes.
  • Internal and External Organisational Working Relationships

    Developing clear and achievable goals through the staff involved and generating solutions to the problems faced.  
  • Individual and Group Supervison of Staff

    Developing and managers' and supervisors' abilities to recognise what the individual and group does well, how to continue this and identfying the next steps towards progress.
  • Internal Organisational Systems and Documentation

    Developing brief and relevant assessment and intervention processes that are personalised to the service user and pertinent to the organisation.
  •  Facilitation for Team and Organisational Development Days

    A day, or series of days, for colleagues to learn how to develop solutions to the problems they face and how to develop their team and organisation in creative ways



Executive Summary - An Evaluation of a Solution Focused Brief Therapy Project on Six Acute Adult In-Patient Wards.pdf


“I am writing to thank you for the solution focused consultancy sessions you carried out during 2010. All my staff who attended have told me though found it extremely helpful in offering a new approach to their work with service users, many of who have found it difficult to ‘move on in their lives”.

Your consultancy sessions were provided in a way that allowed staff to participate easily and share their challenges with you and the group.

I will be requesting funding for further sessions and would be happy to recommend you to other agencies. Many thanks”

Rose Kernahan – Team Manager 
AireWharfe Mental Health Service


 “The consultancy you provided us with helped us to adopt a different approach to group work with our service users.  Instead of focusing on problems and what's not going well we have been able to help people identify some of their strengths and resources that they had lost sight of.  Through using the techniques you taught us, such as the miracle question and scaling, we have been able to help people look more to the future and to think about their goals.  The meeting we had at the end of the group programme really helped me to think about what would be useful in future groups for our service users at ACS.”

Sarah Tomlinson - Manager
Leeds Partnerships Foundation Trust

Team Development Days


“The two days were excellent – the planning process was simple and straightforward and truly collaborative. He presents ideas clearly and accessibly, and was obviously skilled at directing the team, ensuring he fitted the material around their interests and experiences. We’ve learned a lot. 1200 quid well spent”

Jon Beech – Co-ordinator Community Development
Touchstone Leeds

“Family Action Bradford worked with Greg for our team day. The pace that Greg enabled was just right in that it gave people time to work well without the rush to complete a bit of a luxury really, particularly when compared to our daily working life. Greg spent time with the team before the day, developing his understanding of our specific needs and thus the day was suited to our particular needs rather than an ‘off the shelf approach). This ‘pre’ awareness’ contributed to the day being a success, provoking lots of thought and awareness and a good dose of fun and laughter thrown in for good measure. The day received positive feedback from those in attendance and as a consequence there in no doubt that we will use Greg for other Family Action Bradford activities and training.”

Simon Jackson – Operational Manager
Family Action Bradford